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Privacy Policy

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Last updated: 08-16-2023

 

Welcome to DRehabs, the comprehensive directory of rehabilitation centers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. We understand the importance of your privacy and are committed to protecting your data. Please take a moment to read this Privacy Policy to understand how we handle your information.

 

Types of Data Collected

 

Among the types of Personal Data that this Website collects, by itself or through third parties, there are:

 

  • Cookies: Our website uses cookies and similar tracking technologies to enhance user experience and gather information about usage patterns.
  • Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our services and tailor content to your interests.
  • First Name, Last Name: We collect your first and last name to personalize communication and ensure accurate interactions.
  • Phone Number: Providing your phone number allows us to assist you more effectively and helps rehab centers respond to inquiries.
  • Country: We collect your country information to provide location-specific results when searching for rehabilitation centers.
  • Email Address: Your email address is essential for communication purposes, including sending updates and relevant information about rehab centers.

 

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide this Data may make it impossible for this Website to provide its services. 

In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

 

How We Use Your Information

 

  1. Rehabilitation Center Listings: Your personal information, including first name, last name, phone number, country, and email address, may be used to facilitate the listing process for rehab centers, allowing potential clients and patients to find and contact them.
  2. Communication: We may use your contact information, such as email and phone number, to respond to your inquiries, send important updates, and provide information about rehab centers that may be relevant to your needs.
  3. Analytics and Improvements: We use usage information, including Cookies and Usage Data, to analyze trends, monitor the effectiveness of our services, and make continuous improvements to our website.

 

Disclosure of Your Information

 

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with:

 

  • Rehabilitation Centers: Your information, excluding sensitive data, may be shared with rehab centers listed on our platform to facilitate communication and better serve your needs.
  • Service Providers: We may engage third-party service providers to assist with various aspects of our operations, such as website hosting, data analysis, and customer support. These providers will only access your information to perform their designated functions.
  • Legal Compliance: We may disclose your information as required by law or when we believe it is necessary to protect our rights, the safety of others, or to comply with a legal process.

 

Your Choices

 

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at [contact email]. Additionally, you can exercise the following rights:

 

  1. Withdraw Consent: You can withdraw your consent for the processing of your Personal Data.
  2. Object to Processing: You can object to the processing of your Data for specific purposes.
  3. Access Your Data: You have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  4. Verify and Seek Rectification: You have the right to verify the accuracy of your Data and ask for it to be updated or corrected.
  5. Restrict Processing: Under certain circumstances, you can restrict the processing of your Data, allowing storage but not processing for other purposes.
  6. Data Erasure: Under certain circumstances, you can request the erasure of your Personal Data from the Owner.
  7. Data Portability: You have the right to receive your Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  8. Lodge a Complaint: You have the right to bring a claim before your competent data protection authority.

 

Security

 

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

 

Mode and Place of Processing the Data

 

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

 

Legal Basis of Processing

 

The Owner may process Personal Data relating to Users if one of the following applies:

 

  1. Users have given their consent for one or more specific purposes.
  2. Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
  3. Processing is necessary for compliance with a legal obligation to which the Owner is subject.
  4. Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
  5. Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

 

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Place

 

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

 

Retention Time

 

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:

 

  1. Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  2. Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
  3. The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

 

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

 

The Purposes of Processing

 

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Remarketing and behavioral targeting, Advertising, Managing contacts and sending messages, and Heat mapping and session recording.

 

Information on Opting Out of Interest-based Advertising

 

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

 

The Rights of Users

 

Users may exercise certain rights regarding their Data processed by the Owner.

 

In particular, Users have the right to do the following:

 

  1. Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  2. Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  3. Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  4. Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  5. Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  6. Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  7. Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  8. Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

 

Details about the Right to Object to Processing

 

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

 

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

 

How to Exercise These Rights

 

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

 

Cookie Policy

 

This Website uses Trackers. To learn more, the User may consult the Cookie Policy.

 

Additional Information about Data Collection and Processing

 

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

 

Additional Information about User’s Personal Data

 

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

 

System Logs and Maintenance

 

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

 

Information Not Contained in This Policy

 

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

 

How “Do Not Track” Requests Are Handled

 

This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 

Changes to This Privacy Policy

 

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.